15947 Jobs in Andhra Pradesh - Page 46

DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations Management: Performing the day-to-day operations of the data center, ensuring optimal performance and uptime. Collaborate with data center staff, including technicians, engineers, and facilities personnel. Implement and maintain operational policies and procedures to ensure reliability and efficiency. Infrastructure Management: Ensure the proper functioning of all data center systems, including servers, networking, cooling, power, PDU and other critical infrastructure. Monitor and manage capacity planning to ensure data center resources meet current and future demand. Collaborate with vendors for hardware and software installations, upgrades, and maintenance. Must have knowledge about ISP set-up and internet channel distribution. Must hold knowledge about HVAC technologies and systems. Should know how to install and configure ATS switches, and UPS. Should know how to configure PDUs. Install, configure, and maintain servers, network equipment, and other hardware components. Perform routine hardware diagnostics, troubleshooting, and repairs. Respond to system alerts, incidents, and user-reported issues promptly and efficiently. Manage hardware inventory, including receiving, tracking, and decommissioning equipment. Security and Compliance: Enforce physical and cybersecurity protocols to protect data center resources Ensure compliance with relevant standards (e.g., ISO, PCI-DSS, GDPR, etc.) and legal requirements. Perform regular audits of security measures and address vulnerabilities proactively. Risk Management: Develop and implement disaster recovery and business continuity plans. Monitor and respond to potential threats to data center operations, including power outages, cooling failures, or network disruptions. Oversee backup and recovery processes and ensure data redundancy. Budgeting and Cost Control: Identify opportunities for cost savings without compromising performance or security. Vendor Management: Establish and maintain relationships with external vendors, including service providers and equipment manufacturers. Coordinate all the vendor related activity and raised required tickets in the system for tracking purposes. Reporting and Documentation: Develop and maintain comprehensive documentation of data center operations, including incident reports, performance metrics, and system configurations. Provide regular updates to senior management on the status of the data center’s operations and any upcoming changes. Key Responsibilities Operations Management : Performing the day-to-day operations of the data center, ensuring optimal performance and uptime. Collaborate with data center staff, including technicians, engineers, and facilities personnel. Implement and maintain operational policies and procedures to ensure reliability and efficiency. Infrastructure Management : Ensure the proper functioning of all data center systems, including servers, networking, cooling, power, PDU and other critical infrastructure. Monitor and manage capacity planning to ensure data center resources meet current and future demand. Collaborate with vendors for hardware and software installations, upgrades, and maintenance. Must have knowledge about ISP set-up and internet channel distribution. Must hold knowledge about HVAC technologies and systems. Should know how to install and configure ATS switches, and UPS. Should know how to configure PDUs. Install, configure, and maintain servers, network equipment, and other hardware components. Perform routine hardware diagnostics, troubleshooting, and repairs. Respond to system alerts, incidents, and user-reported issues promptly and efficiently. Manage hardware inventory, including receiving, tracking, and decommissioning equipment. Security and Compliance : Enforce physical and cybersecurity protocols to protect data center resources Ensure compliance with relevant standards (e.g., ISO, PCI-DSS, GDPR, etc.) and legal requirements. Perform regular audits of security measures and address vulnerabilities proactively. Risk Management : Develop and implement disaster recovery and business continuity plans. Monitor and respond to potential threats to data center operations, including power outages, cooling failures, or network disruptions. Oversee backup and recovery processes and ensure data redundancy. Budgeting and Cost Control : Identify opportunities for cost savings without compromising performance or security. Vendor Management : Establish and maintain relationships with external vendors, including service providers and equipment manufacturers. Coordinate all the vendor related activity and raised required tickets in the system for tracking purposes. Reporting and Documentation : Develop and maintain comprehensive documentation of data center operations, including incident reports, performance metrics, and system configurations. Provide regular updates to senior management on the status of the data center’s operations and any upcoming changes. Key Qualifications: Bachelor’s degree in computer science, Engineering, MIS, or a related field, or equivalent work experience. 4 – 6.6 years of Experience in managing datacenter operations and related Infrastructure Proven knowledge and skills on managing data center hardware installation/customization and troubleshooting related issues Expert knowledge on trouble shooting Datacenter related issues – Cabling, Power, Server and patch panels, Racks and Cable Mapping and network (LAN/WAN/Switches/Routers) Collaborate with vendors for hardware and software installations, upgrades, and maintenance Good understanding of HVAC technologies and systems, Knowledge on PDU configuration Excellent skills on ITSM practices (incident, Problem and change management). Good understanding of Agile methodologies Demonstrated reasoning and troubleshooting skills to resolve technical issues. Skilled in vendor management, and strategic partnerships to maximize infrastructure investments. Familiarity with Security best practices and compliance requirement Communication and Collaboration Strong customer service orientation, with experience in customer relationship management. Excellent communication skills, with the ability to articulate complex technical concepts to executives and non-technical stakeholders. Proven ability to articulate complex technical information effectively to both technical and non-technical audiences, across all organizational levels. Strong written and verbal communication skills, with a track record of building rapport, credibility, and trust with stakeholders at all levels. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

We are seeking a dedicated individual to join our team. Candidate will be responsible for performing a variety of tasks to support our operations and ensure the smooth running of our project. Primary Skills - Java Spring boot Microservices React Angular Docker Kubernetes Secondary Skills - CI CD pipeline Automated Unit Testing Code Quality Ananlysis Note Need to work from office min 3 days a week About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Strong Application Development work experience - Agile environment preferred Solid application design, coding, testing, maintenance and debugging skills Experience with Junit and Cucumber testing. Experience with APM Monitoring tools and logging tools like Splunk Proficiency with JIRA, Confluence (preferred). ac AWS solution impliemntation hands on experiance is mandatory Hands on experiacne in Java/J2EE backend along with UI implimentation experiance. Expertise in development using Core Java, J2EE, XML, Web Services/SOA and used Java. frameworks - Spring, spring batch,Spring-boot, JPA, REST, MQ. Knowledgeable in developing RESTful micro services with technical stack, Amazon ECS ,Ec2,S3,API Gateway, amazon aurora , ALB, and Route 53 extencive knowledge and implementation experience Working with GIT/Bitbucket, Maven, Gradle, Jenkins tools to build and deploy code deployment to production environments. Hands on for CI/CD,kubarnatees handas on experience Hands on experience in Reaact,CSS,HTML About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Maintaining end-to-end life-cycle management of RHEL servers: including provisioning, installation, software packaging, patching, planned & unplanned maintenance, service configuration and integration with our monitoring platform. Development & continuous enhancement of tools, utilities, reports & frameworks to assist production support, operational processes, re-engineering efforts etc. Work closely with Cloud Engineering to enable development of end to end automated platforms Maintain Health and Hygiene of Linux servers. Contribute towards API gateway-related deliverables & proactively move towards server-less infra. Contribute towards developing a holistic Front-end for our Core Infrastructure services, which would initially meant for operational & visibility for our team, but would simultaneously provide few frequently-needed info by App-teams. Should be able to handle independent assignments in the troubleshooting, problem diagnosis, problem resolution for one or more technologies. Pro-actively monitor the stability and performance of various technologies within area of expertise and drive appropriate corrective action prior to an incident or problem occurring. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Recommend, deploy and document strategies and solutions for problems/incidents based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies. Independently identify key issues, patterns and deviations during the analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of Industry trends, the direction of emerging technologies, and their potential value to the business. Contribute towards development of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Data Collection, Tracking & Analysis Use a variety of data collection techniques and systems to collect technology operations performance data. Analyze to draw accurate conclusions regarding performance, trends and issues (current and/or potential). Develop tools & utilities to enhance compliance- adherence with defined SLA/OLA’s. Monitor consumption/usage metrics to understand trends to assist in the effective management of vendor partners (as applicable). Perform trend analysis to identify cause of performance and/or usage issues. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

SQL DBA responsibilities will be to manage cloud engineering activities for SQL Server databases 24/7/365 and would also drive automation activities along with providing SME support to SQL engineering team. SQL Server Engineer with strong expertise in: SQL Server configuration and administration AWS-hosted SQL environments T-SQL scripting PowerShell automation Ansible for infrastructure automation Bitbucket for version control and deployment automation Key Responsibilities Perform Database Administrator functions with SQL Server. Manage backup and recovery procedures and Database Performance Issues. Monitor Space usage; plan to close the Space Gaps by taking necessary action Following standards, write, maintain, and document monitoring scripts needed in support of applications. Migrate the database objects from one environment to other. Help in tuning the SQL queries for the Application Team. Create new SQL Server databases as per the Ameriprise Standards. Work with the Application teams to setup Security Model for their applications running on SQL Server databases. Configure the databases in High Availability Environments and troubleshoots issues related to the same. Monitor the SQL Server databases and make sure that they are up and running. Resolve the day-to-day incidents assigned to the team. Expert in Performance Tuning. Known to Database Modeling for creation of Database Objects. Client handling experience Required Qualifications Experience in troubleshooting and resolving database issues, including performance tuning and capacity planning. Proven expertise in database design, to include solid understanding of related programming languages, clustering, back-up/restore technologies, replication and security. 7 to 10 years of Application DBA experience in SQL Server on preexisting and new projects, including design and implementation of physical databases based on logical data models. Experience in Database Backup / Restore strategies. Experience in Clustering / Mirroring / Replication / HA / DR strategies. Experience in setting up the security model for the application using SQL Server as a back-end database. Experience in setting up the Resource Governor / Maintenance Plans and SQL Agent Jobs. Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Experience in writing SQL Stored Procedures / Functions / Views etc. Experience in keeping the SQL database up and running and perform the health checks for the databases on periodic basis. Experience in helping the Application Team in tuning the SQL queries / batches. Experience in overall monitoring of SQL Server Databases. Expertise in writing scripts such as Shell, batch, or Power-Shell scripts, writing SQL queries to automate DB related jobs. Familiar with the automation tools like Ansible. Expertise in SQL Server installations and High availability configuration Expertise in SQL Server patching and troubleshooting Expertise in SQL Server Up gradation Preferred Qualifications Strong working knowledge of industry-standards database management tools. Demonstrated, successful experience working in a matrix, multi-vendor technology environment. Demonstrated ability to work effectively in urgent situations with high pressure and visibility. Strong written and verbal communication skills. Design, test, implement and maintain complex databases with the required organization, access methods, access time, validation checks and security to meet or exceed requirements. Develop, edit and maintain required documentation. Proactively evaluate, recommend and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing. Stay abreast of and recommend improvements in technology and methodology to meet changing business needs and market demands, as well as provide for overall optimization of database administration function. Pro-actively monitor the performance of development and production databases to detect existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and performance). Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities. Provide ongoing support to operations and support teams as needed. Escalate and manage escalated issues as appropriate. Thorough knowledge of SQL Server configuration, High availability configuration, setting up the environment About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Job Title: Power BI Developer Experience: 5 to 8 Years About the Role We are seeking a detail-oriented and creative Power BI Developer. This role is ideal for someone with a strong foundation in data visualization and analytics, who can independently design and deliver interactive dashboards and reports that drive marketing insights and strategic decision-making. Key Responsibilities Design and develop interactive Power BI dashboards, reports, and visualizations to support marketing strategies and performance tracking Collaborate with business stakeholders, analysts, and data engineers to gather requirements and deliver impactful visual solutions Define measurement frameworks and KPIs, ensuring alignment with business goals Design and manage ETL processes to transform and load data from multiple sources into Power BI Create and optimize data models, DAX calculations, and Power Query transformations for efficient reporting Continuously enhance reports based on user feedback, evolving business needs, and new data sources Optimize report performance through effective data modeling and query tuning Document data models, report logic, and development processes Conduct training sessions and provide support to empower users in leveraging Power BI effectively Monitor and maintain data quality and report reliability Required Skills and Technologies 5 to 8 years of hands-on experience with Power BI report and dashboard development Strong proficiency in SQL and working with large relational databases Ability to translate business requirements into technical specifications and intuitive visualizations Experience designing wireframes using tools like Figma or similar Solid understanding of data modeling principles, ETL workflows, and data governance Strong analytical and problem-solving skills Experience working with AWS cloud services for data integration and storage Excellent communication and stakeholder management abilities Preferred Qualifications Bachelors degree in Computer Science, Information Systems, Business Analytics, or a related field Familiarity with marketing analytics and KPIs is a strong plus Exposure to Agile Scrum methodologies About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Title: ServiceNow ATF Junior Developer We are seeking a skilled ServiceNow ATF Junior Developer with expertise in designing, developing, and executing automated test cases using the Automated Test Framework ATF for the Customer Service Management CSM module. The role involves ensuring quality delivery, accelerating regression testing, and improving overall test coverage within the ServiceNow platform. The ideal candidate should have 1to2 years of ServiceNow development or QA experience, with at least 1 years handson in ATF. Key Responsibilities: Design, build, and maintain automated test cases for CSM module workflows, forms, and integrations. Develop reusable and modular ATF test steps and suites to cover endtoend scenarios case lifecycle, accountcontact management, entitlements, SLAs, knowledge, and portals. Implement datadriven testing strategies for complex CSM use cases. Test Execution & Reporting Execute automated test suites across subproduction environments. Monitor test results, analyze failures, and troubleshoot issues. Provide detailed reporting on test coverage, passfail status, and defect tracking. Work closely with CSM developers, QA, and business analysts to translate business requirements into automated test cases. Collaborate with functional testers to balance manual and automated testing efforts. Participate in sprint planning and contribute to CICD pipelines by integrating ATF tests. Governance & Best Practices Maintain ATF libraries and enforce reusability standards. Define and implement test data management strategies within ATF for CSM testing. Drive automation maturity and adopt ServiceNow best practices for ATF. Required Skills: Strong knowledge of the Customer Service Management CSM module: case management, entitlements, service contracts, SLAs, knowledge management, and customer portals. Experience automating workflows in related modules Knowledge, CTI, Agent Workspace, Virtual Agent is a plus. Proficiency in ServiceNow ATF scripting JavaScript, custom test steps. Strong understanding of ServiceNow forms, UI actions, clientserver scripts, and flows to validate test scenarios. Familiarity with ServiceNow upgrade testing and regression automation. Experience integrating ATF with CICD pipelines Jenkins, GitHub Actions, or Azure DevOps. Solid understanding of software testing methodologies unit, regression, UAT, smoke testing. Experience in test case design and defect management. Exposure to ServiceNow subproduction environments DEV, QA, UAT. Strong analytical and problemsolving skills. Ability to work collaboratively with crossfunctional teams. Excellent communication and documentation skills Certifications & Preferred ServiceNow Certified System Administrator CSA. ServiceNow Certified Application Developer CAD. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Overall experience : 6+ years of full stack development experience Primary Skills : Javascript, HTML, CSS, Great communication skills. Secondary Skills: MySQL, Angular, React Qualifications: 6+ year of development experience with HTML, CSS, JavaScript, Web components, Web Development 4+ year of experience with Data Structures/Algorithm 4+ years of experience in Typescript, Angular or React Experience with relational or NoSQL Databases Self-starter with good communication skills About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

We are currently seeking a highly skilled and experienced Senior Consultant to join our team. experience in a hybrid work mode, the ideal candidate will be responsible for implementing automation using JAVA, Selenium Web driver, Selenium grid, Maven, and cucumber. This role will require a strong understanding and examination of test requirements, as well as the design and implementation of automation framework. The Senior Consultant will be responsible for setting up selenium test environments, creating test cases with selenium web driver commands and element locators, and escalating test cases using JUnit/ TestNG annotations and Java programming. They will also maintain automation resources and prepare test cases in the preferred language. To continuously enhance the test cases, the Senior Consultant must continuously add and escalate test case scripts to develop robust test scripts. Once the test is executed, the suites will highlight any bugs and faults, which the Senior Consultant must resolve and assign to the developer team. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Design, develop, and maintain data pipelines and ETL processes using AWS and Snowflake. Implement data transformation workflows using DBT (Data Build Tool). Write efficient, reusable, and reliable code in Python. Optimize and tune data solutions for performance and scalability. Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions. Ensure data quality and integrity through rigorous testing and validation. Stay updated with the latest industry trends and technologies in data engineering. Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Proven experience as a Data Engineer or similar role. Strong proficiency in AWS and Snowflake. Expertise in DBT and Python programming. Experience with data modeling, ETL processes, and data warehousing. Familiarity with cloud platforms and services. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

We are currently seeking a highly skilled and experienced Senior Consultant to join our team. experience in a hybrid work mode, the ideal candidate will be responsible for implementing automation using JAVA, Selenium Web driver, Selenium grid, Maven, and cucumber. This role will require a strong understanding and examination of test requirements, as well as the design and implementation of automation framework. The Senior Consultant will be responsible for setting up selenium test environments, creating test cases with selenium web driver commands and element locators, and escalating test cases using JUnit/ TestNG annotations and Java programming. They will also maintain automation resources and prepare test cases in the preferred language. To continuously enhance the test cases, the Senior Consultant must continuously add and escalate test case scripts to develop robust test scripts. Once the test is executed, the suites will highlight any bugs and faults, which the Senior Consultant must resolve and assign to the developer team. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

About the Role: As a Senior Manual Test Engineer specializing in ChromeOS and Android Accessibility, you will be responsible for ensuring that applications and system features are accessible to users with disabilities. You will manually test ChromeOS and Android apps using assistive technologies and accessibility guidelines, and collaborate with cross-functional teams to improve accessibility compliance. Key Responsibilities: Conduct manual accessibility testing on ChromeOS and Android platforms using tools like TalkBack, ChromeVox, and Switch Access. Validate UI components and workflows for compliance with WCAG 2.1/2.2 and platform-specific accessibility standards. Identify and document accessibility issues with detailed reproduction steps and screenshots. Collaborate with developers and designers to provide feedback and suggest improvements. Participate in accessibility reviews and contribute to test planning and strategy. Work closely with product and engineering teams to ensure accessibility is considered throughout the development lifecycle. Stay informed about evolving accessibility standards and best practices. Required Skills & Qualifications: Minimum 10+ Years of Strong experience in manual testing of Android and ChromeOS applications. Deep understanding of accessibility principles and WCAG guidelines. Hands-on experience with assistive technologies (TalkBack, ChromeVox, Switch Access, screen magnifiers). Familiarity with Android Accessibility settings and ChromeOS accessibility features. Ability to write clear and concise bug reports and test documentation. Excellent communication and collaboration skills. Experience working in Agile environments. Preferred Skills: Experience with VPAT documentation and accessibility compliance reporting. Exposure to accessibility testing for other platforms Familiarity with test management tools. Experience mentoring junior testers or leading accessibility initiatives. Tools & Technologies: ChromeOS devices, Android phones/tablets TalkBack, ChromeVox, Switch Access Accessibility Scanner, Color Contrast Analyzer WCAG 2.0/2.1/2.2, WAI-ARIA About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Title: ServiceNow CMDB Administrator / Specialist We are seeking a ServiceNow CMDB Data Quality & CI Classification Specialist to maintain a highly accurate and reliable CMDB. The role focuses on CI classification, pattern development, data quality remediation, and governance, ensuring that CIs are correctly identified, related, and aligned with business services. The ideal candidate has a deep understanding of ServiceNow modules, architecture, and integrations, with a proven track record of delivering complex enterprisegrade solutions. Key Responsibilities: CMDB Data Quality & Remediation Analyze CMDB data for completeness, correctness, uniqueness, and compliance. Implement data quality rules, normalization, deduplication, and reconciliation. Monitor and maintain CMDB Health Dashboard metrics. CI Classification & Pattern Expertise Maintain and update CI class hierarchy in the CMDB. Define, refine, and maintain CI identification rules and patterns for Discovery and Service Mapping. Work with MID Servers, probes, and sensors to ensure accurate CI identification. Resolve misclassified or unclassified CIs using IRE, discovery patterns, and reconciliation rules. Discovery & Service Mapping Integration Collaborate with Discovery teams to improve CI pattern coverage. Ensure endtoend service visibility by mapping CIs to business services. Work with application, infrastructure, and service owners for CI validation and approvals. Participate in CMDB governance, change, and audit processes. Develop dashboards and KPIs to track CI accuracy, classification, and data quality improvements. Provide actionable insights to data stewards and service owners. Required Skills: 10+ years in ServiceNow platform, 7+ years in CMDB/CSDM. ServiceNow CMDB, Discovery, and Service Mapping expertise. CI classification and pattern development experience (creating/maintaining CI patterns, rules, and reconciliation logic). Strong knowledge of Identification and Reconciliation Engine (IRE). Knowledge of ITIL Configuration Management processes and CMDB governance. Experience in ServiceNow scripting (GlideScript, Business Rules, Script Includes). Preferred Skills Experience with Agile development methodologies. Exposure to ServiceNow GRC, SecOps, or HRSD is a plus. Prior experience working in large enterprise environments. Experience in governance and audit compliance initiatives. Certifications & Mandate ServiceNow Certified Implementation Specialist Discovery CMDB. ServiceNow Certified Implementation Specialist Service Mapping About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Establish and enforce project management standards methodologies and best practices across all projects. Ensure compliance with the organizations project management policies and procedures. Monitor project progress to ensure it is in line with objectives timelines and budgets. Provide guidance and support to project managers ensuring consistency across projects. Oversee the entire project portfolio to ensure alignment with organizational goals and strategy. Prioritize projects based on resource availability strategic impact and potential ROI. Maintain a centralized view of all projects assessing their performance and potential risks. Manage and allocate resources people time and budget across projects. Help identify resource gaps and recommend solutions for proper resource utilization. Ensure that project managers have the necessary support and tools to manage resources effectively. Identify potential risks that could affect projects and develop mitigation strategies. Monitor and track project risks across the portfolio ensuring proactive management. Guide project managers in developing risk management plans and ensuring that risks are regularly reviewed. Provide training and development programs for project managers and teams on project management methodologies tools and techniques. Ensure that the project management team stays updated on the latest industry trends and practices. Foster a culture of continuous improvement in project management processes and methodologies. Provide regular reports on project performance risks and status to senior leadership and stakeholders. Maintain transparency around project outcomes and status across the organization. Ensure effective communication channels are established for all stakeholders involved in projects. Continuously evaluate and improve project management processes tools and techniques. Collect feedback from project managers and teams to identify areas for improvement. Implement best practices and lessons learned from completed projects. Offer support to project teams through tools templates and resources. Serve as a central point for gathering and sharing project management knowledge and resources. Help resolve issues and challenges that arise during the lifecycle of a project. Monitor and ensure that project deliverables meet the required quality standards. Implement quality management processes and review checkpoints throughout the project lifecycle. Conduct audits to ensure that project processes align with organizational standards. Manage relationships with key stakeholders ensuring their expectations are met. Act as a liaison between senior management and project teams facilitating communication and addressing concerns. Ensure that stakeholder interests are wellrepresented and factored into project plans and decisions. Oversee project budgets ensuring that projects are delivered within financial constraints. Monitor and report on project financials tracking expenditures forecasts and variances. Assist project managers in managing project budgets and ensuring effective financial oversight. Project GovernanceEstablishing standards ensuring compliance and providing oversight to maintain consistency across projects. Portfolio Management Aligning projects with organizational strategy prioritizing themand monitoring performance. Resource Management Allocating and optimizing resources across projects. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Additional Information Job Number 25145942 Job Category Rooms & Guest Services Operations Location Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India, 500080 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25145937 Job Category Management Development Programs/Interns Location Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India, 500080 Schedule Full Time Located Remotely? N Position Type Non-Management Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assist in data preparation, cleaning, and transformation for model development. Support senior engineers in designing and testing computational models for anomaly detection. Perform basic statistical analyses such as standard deviation, variance, and trend analysis to identify anomalies. Work with large transaction datasets to identify patterns and irregularities. Assist in model evaluation, fine-tuning, and validation under the guidance of senior engineers. Collaborate with cross-functional teams to integrate models into production systems. Document findings, workflows, and results for team reference and knowledge sharing. Required Skills & Qualifications Bachelors degree in Computer Science, Data Science, Statistics, Mathematics, or related field. 13 years of experience in data science, AI/ML engineering, or related areas. Basic proficiency in Python with exposure to data analysis libraries such as Pandas, NumPy, and Scikit-learn. Understanding of statistical concepts like mean, median, standard deviation, and correlation. Familiarity with machine learning fundamentals (classification, clustering, time-series basics). Knowledge of SQL for data extraction and basic querying. Strong problem-solving and analytical skills, with attention to detail.

Overall experience : 8+ years of full stack development experience Primary Skills : Java, Javascript, HTML, CSS, Great communication skills. Secondary Skills: MySQL, MongoDB, Angular 8+ years of proven experience as a Full Stack Developer Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Knowledge of multiple back-end languages (Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) Develop custom APIs Experience with working closely with cross-functional teams and delivering production quality products Perform code reviews for self/peers to meet the company standards and provide feedback and suggestions Proactively communicate status of work to development team and project team Excellent communication and teamwork skills Great attention to detail, Organizational skills, An analytical mind Degree in Computer Science

Java aws with strong experience in cloud-native design, Java, SpringBoot, and microservices architecture. The ideal candidate will have deep expertise in AWS, GraphQL, and CI/CD, and will be responsible for leading technical design, guiding development teams, and delivering scalable, resilient enterprise Drive the technical vision and execution of enterprise-grade solutions that align with business objectives. Collaborate with cross-functional teams to design, review, and optimize system architectures and development workflows. Lead design discussions, engage with stakeholders, and ensure the delivery of scalable and high-performing applications.

Title: ServiceNow CMDB Administrator / Specialist We are seeking a ServiceNow CMDB Data Quality & CI Classification Specialist to maintain a highly accurate and reliable CMDB. The role focuses on CI classification, pattern development, data quality remediation, and governance, ensuring that CIs are correctly identified, related, and aligned with business services. The ideal candidate has a deep understanding of ServiceNow modules, architecture, and integrations, with a proven track record of delivering complex enterprisegrade solutions. Key Responsibilities CMDB Data Quality & Remediation Analyze CMDB data for completeness, correctness, uniqueness, and compliance. Implement data quality rules, normalization, deduplication, and reconciliation. Monitor and maintain CMDB Health Dashboard metrics. CI Classification & Pattern Expertise Maintain and update CI class hierarchy in the CMDB. Define, refine, and maintain CI identification rules and patterns for Discovery and Service Mapping. Work with MID Servers, probes, and sensors to ensure accurate CI identification. Resolve misclassified or unclassified CIs using IRE, discovery patterns, and reconciliation rules. Discovery & Service Mapping Integration Collaborate with Discovery teams to improve CI pattern coverage. Ensure endtoend service visibility by mapping CIs to business services. Work with application, infrastructure, and service owners for CI validation and approvals. Participate in CMDB governance, change, and audit processes. Develop dashboards and KPIs to track CI accuracy, classification, and data quality improvements. Provide actionable insights to data stewards and service owners. Required Skills 10+ years in ServiceNow platform, 7+ years in CMDB/CSDM. ServiceNow CMDB, Discovery, and Service Mapping expertise. CI classification and pattern development experience (creating/maintaining CI patterns, rules, and reconciliation logic). Strong knowledge of Identification and Reconciliation Engine (IRE). Knowledge of ITIL Configuration Management processes and CMDB governance. Experience in ServiceNow scripting (GlideScript, Business Rules, Script Includes). Preferred Skills Experience with Agile development methodologies. Exposure to ServiceNow GRC, SecOps, or HRSD is a plus. Prior experience working in large enterprise environments. Experience in governance and audit compliance initiatives. Certifications & Mandate ServiceNow Certified Implementation Specialist Discovery CMDB. ServiceNow Certified Implementation Specialist Service Mapping

Overall experience : 8+ years of full stack development experience Primary Skills : Java, Javascript, HTML, CSS, Great communication skills. Secondary Skills: MySQL, MongoDB, Angular 8+ years of proven experience as a Full Stack Developer Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Knowledge of multiple back-end languages (Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) Develop custom APIs Experience with working closely with cross-functional teams and delivering production quality products Perform code reviews for self/peers to meet the company standards and provide feedback and suggestions Proactively communicate status of work to development team and project team Excellent communication and teamwork skills Great attention to detail, Organizational skills, An analytical mind Degree in Computer Science

We are currently seeking a highly skilled and experienced Senior Consultant to join our team. experience in a hybrid work mode, the ideal candidate will be responsible for implementing automation using JAVA, Selenium Web driver, Selenium grid, Maven, and cucumber. This role will require a strong understanding and examination of test requirements, as well as the design and implementation of automation framework. The Senior Consultant will be responsible for setting up selenium test environments, creating test cases with selenium web driver commands and element locators, and escalating test cases using JUnit/ TestNG annotations and Java programming. They will also maintain automation resources and prepare test cases in the preferred language. To continuously enhance the test cases, the Senior Consultant must continuously add and escalate test case scripts to develop robust test scripts. Once the test is executed, the suites will highlight any bugs and faults, which the Senior Consultant must resolve and assign to the developer team.

About The Role As a Senior Manual Test Engineer specializing in ChromeOS and Android Accessibility, you will be responsible for ensuring that applications and system features are accessible to users with disabilities. You will manually test ChromeOS and Android apps using assistive technologies and accessibility guidelines, and collaborate with cross-functional teams to improve accessibility compliance. Key Responsibilities Conduct manual accessibility testing on ChromeOS and Android platforms using tools like TalkBack, ChromeVox, and Switch Access. Validate UI components and workflows for compliance with WCAG 2.1/2.2 and platform-specific accessibility standards. Identify and document accessibility issues with detailed reproduction steps and screenshots. Collaborate with developers and designers to provide feedback and suggest improvements. Participate in accessibility reviews and contribute to test planning and strategy. Work closely with product and engineering teams to ensure accessibility is considered throughout the development lifecycle. Stay informed about evolving accessibility standards and best practices. Required Skills & Qualifications Minimum 10+ Years of Strong experience in manual testing of Android and ChromeOS applications. Deep understanding of accessibility principles and WCAG guidelines. Hands-on experience with assistive technologies (TalkBack, ChromeVox, Switch Access, screen magnifiers). Familiarity with Android Accessibility settings and ChromeOS accessibility features. Ability to write clear and concise bug reports and test documentation. Excellent communication and collaboration skills. Experience working in Agile environments. Preferred Skills Experience with VPAT documentation and accessibility compliance reporting. Exposure to accessibility testing for other platforms Familiarity with test management tools. Experience mentoring junior testers or leading accessibility initiatives. Tools & Technologies ChromeOS devices, Android phones/tablets TalkBack, ChromeVox, Switch Access Accessibility Scanner, Color Contrast Analyzer WCAG 2.0/2.1/2.2, WAI-ARIA